Thanks for stopping by our website. We hope you find this a pleasant and enjoyable shopping experience. We have made every effort to make shopping in our site easy, quick and convenient. To begin shopping, choose the category from the left menu and browse our products. You may also use our keyword search utility to quickly locate products you are looking for. After you click "Add to cart", you will be guided through the order process. We will bill your credit card in US Dollars and your credit card company will convert the charges for you in your local currency. Please note that prices shown in the currency other than US$ are for orientation only. Actual charge amount may differ slightly due to your credit card's exchange rate/processing date.
YES, We deliver to most countries around the world. Orders are shipped via DPD, DHL and UPS and take anywhere from 3 to 7 business days for delivery, depending on your shipping address. More information about shipping you can find on our Shipping page.
We accept Visa, MasterCard, American Express, PayPal and Bank Transfer. Bank transfers can either be sent in Euro (EUR) or U.S. Dollars (USD).
We will bill your credit card in US Dollars and your credit card company will convert the charges for you in your local currency. Please note that prices shown in the currency other than US$ are for orientation only. Actual charge amount may differ slightly due to your credit card's exchange rate/processing date.
NOTE: a Foreign Transaction Fee (also known as an International Service Assessment Fee) may be imposed by some banks or credit card companies if you purchase goods or services from a merchant that is located outside the United States. As FavoritePlus.com is an international company registered in Europe, your financial institution could also be applying a similar cross-border assessment fee, even if the transaction does not require currency to be converted. If you have any questions about this Foreign Transaction Fee please contact your card-issuing bank. We only charge the amount shown during the checkout and in our e-mail notifications.
Import Duties: We currently ship to over 50 countries across the globe and the majority of our orders usually have no customs taxes due, however all taxes, duties, brokerage fees and expenses related to importation and compliance with local import country laws are exclusively the responsibility of the recipient. Please consult your local country Customs Service and other relevant authorities to confirm that no restrictions or special requirements will apply to your order. There are NO extra fees for European Union (EU) customers.
All our prices are expressed in US Dollars, and include any taxes such as GST, Federal and State Taxes that are applicable. The prices shown in the currency other than US$ are for orientation only.
VAT for EU Customers: VAT stands for value added tax, which is charged on goods sold by FavoritePlus.com to customers with a delivery address within the European Union (EU). As our Shop is aimed at international customers (both consumers and businesses), we display prices exclusive of VAT. You will be able to see your final price inclusive of applicable VAT before you confirm your order, when you have completed your order information (including your delivery address). VAT charges for your order will be itemised on the last page of your order, in the e-mail confirmation of your order and on the invoice dispatched with your order.
All orders from the European Union (EU) are subject to VAT charges at the current Lithuanian VAT rate unless a valid EU VAT number is entered at the time of ordering. In order to release your VAT-exempt order we require a copy of your VAT registration certificate or another proof of your VAT registered status, which shows the registered business address and registered VAT number.
Orders outside the European Union (EU) are exempt from VAT.
When you successfully submit an order you will see a confirmation screen. You should also receive confirmation e-mail within minutes of placing your order. If this does not occur, please contact us for assistance.
A credit card can be declined for many reasons. Possible reasons why the credit card would fail are incorrect credit card number, incorrect expiration date, incorrect card holder name, incorrect security code, insufficient funds, declined by the credit card company and address verification. Please contact your card issuing bank for more information.
Your credit card will be charged when we ship your order, generally 48 hours after you place it.
Your order will be shipped within 24-48 hours, unless otherwise noted. When your order is shipped you will receive a shipping notification email. If this does not occur within 72 hours, please contact us for assistance
Your order will be shipped within 24-48 hours, unless otherwise noted.
Orders are shipped via DPD, DHL and UPS and take anywhere from 3 to 7 business days for delivery, depending on your shipping address. All orders are fully insured against loss or damage.
More information about shipping you can find on our Shipping page.
Your tracking number will be sent to you via email when your order is dispatched. If your order is severely overdue, please email our Customer Service at firstname.lastname@example.org. You will need to quote your order number.
YES, our products can be purchased at wholesale prices for resale. Minimum quantity required is 20 pieces. Please note: we may require a turn-around time of 2 to 4 weeks to fulfill your wholesale quantity order, depending on the product availability at a given time.
For more information, please fill out this FORM
If you’re looking to return your order for whatever reason, we're here to help!
We offer returns within 60 days of receiving your order.
You can return your product for a refund to the original payment method.
Please note the following exceptions to our return policy:
- Returned items must have no visible signs of use
- Returned items must be returned in original packaging and with all accessories
- Customer is responsible for shipping costs of all returns
To initiate a return, please complete the following steps:
- Email email@example.com with your name, order number, and reason for return
- Within 48 hours you will receive an email with Return Address/Instructions
- Send all items back via your carrier of choice. Please use trackable shipping service. Customer is responsible for shipping costs of all returns
- Email firstname.lastname@example.org with the tracking number of the package you are returning (very important)
- Please allow us 1-3 business days to process your return. You will be notified via email once the refund has been issued
- Your refund will be processed, and a credit will automatically be applied to your original method of payment
- Please allow up to two billing cycles for your credit to appear on your statement
FavoritePlus.com is an Internet store with a warehouse and distribution facility. We do not have a traditional brick and mortar store. We would not be able to offer the low prices that we offer if we had the overhead expenses of a traditional retail business. Since our customers are unable to physically visit us, we make every attempt to make our web store shopper friendly and as close to the "real" store as possible.
Although, we do not have a printed catalog, we like to think of our web store as a virtual catalog. All available products are listed on our website.